This guide helps you resolve the most common issues encountered during an online application. Identify your situation from the list below and follow the steps.
What is your issue?
A red error message appears under a field, or the field is marked with a red asterisk *. The form will prevent you from submitting.
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✅ Solution
Scroll through the form from start to finish to find all fields in red. Fill each one before clicking "Send my application”.
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Your file is rejected during upload or does not seem to download/attach.
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✅ Solution